CIS 501 Midterm and Final Exam – Strayer NEW



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Chapters 1 Through 18

Chapter 1
Introduction to Decision Support Systems

True-False Questions


1.       
The role of a DSS is to provide support to the decision-maker during the process of making a decision.
             Difficulty:              Easy       Reference:                      p. 3

2.       
A DSS is used only for unstructured decisions.
             Difficulty:              Easy       Reference:                      p. 3

3.       
The purpose of a DSS is to replace the decision maker.
             Difficulty:              Easy       Reference:                      p. 4

4.       
The DSS should always be under the ultimate control of the user.
             Difficulty:              Easy        Reference:                      p. 3

5.       
A DSS facilitates learning on the part of the decision maker.
             Difficulty:              Easy        Reference:                      p. 3

6.       
The most powerful classification of DSSs is the Universal DSS.
             Difficulty:              Medium Reference:                      p. 6

7.       
A DSS is normally designed to be wide in its scope of application.
             Difficulty:              Medium  Reference:                      p. 6

8.       
A highly unstructured decision is one where the objectives of the situation are often conflicting, the alternatives available to the decision maker are difficult to isolate or determine, and the effect of a particular course of action or selection of an alternative carries with it a high degree of uncertainty.
             Difficulty:              Medium  Reference:                      p. 7

9.       
The user interface of a DSS performs activities related to problem recognition and generation of interim or final solutions.
             Difficulty:              Hard       Reference:                      p. 9

10.   
The data management component of a DSS is where the activities associated with the retrieval, storage and organization of the relevant data for the particular decision context are managed.
             Difficulty:              Hard        Reference:                      p. 9

11.   
The data management component of a DSS is responsible for maintaining the logical independence of the data.
             Difficulty:              Hard        Reference:                      p. 12

12.   
The model library stores and manages all solver algorithms within a DSS.
             Difficulty:              Medium  Reference:                      p. 15

13.   
Model acquisition is the process by which new information is derived from a combination of existing or previously derived information.
             Difficulty:              Medium  Reference:                      p. 16

14.   
Rules, heuristics and constraints are stored within a knowledge base of a DSS.
             Difficulty:              Medium  Reference:                      p. 16

15.   
A model is a simplification of some event or process constructed for the purpose of studying the phenomenon and thus developing a better understanding of it.
             Difficulty:              Medium  Reference:                      p. 13

16.   
Internal data normally comes from an organization’s transaction processing systems as a normal course of conducting the daily affairs of the organization.
             Difficulty:              Easy        Reference:                      p. 11

17.   
Knowledge engineers are specially trained to interact with domain experts for the purposes of acquiring all of the knowledge the expert has in a particular domain and all of the relationships among that knowledge.
             Difficulty:              Medium  Reference:                      p. 18

18.   
The model base contains the various statistical, financial, mathematical, and other quantitative models used in performing the variety of analytical capabilities in a DSS.
             Difficulty:              Medium  Reference:                      p. 14

19.   
Silver proposed a method of DSS classification based upon the attributes of the problem-solving context.
             Difficulty:              Hard        Reference:                      p. 25

20.   
Hypertext systems are useful for knowledge bases that are document based.
             Difficulty:              Medium  Reference:                      p. 27



Multiple Choice Questions



21.
The realization of the benefits to be derived from using a DSS is dependent upon which of the following?
a.   The decision maker
b.   The context of the decision
c.   The design of the DSS
d.   All of the above.

      Difficulty:                         Easy              Reference:             p. 4

22.
Which of the following contributed to the development of the concept of decision support systems?
a.   J.P. Little
b.   Gorry
c.   Scott Morton
d.   All of the above.

      Difficulty:                         Easy              Reference:             p. 6

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